All the Acer Notebook computers supplied to you through ELCOT bear three years onsite warranty support, however the warranty for Battery and Adapter will be covered for one year only. For warranty support you may contact the following Acer National Toll free numbers :  | From BSNL & MTNL : 1800-11-6677 |  | From Reliance : 1800-3000-2237 | (These numbers are accessible also through other service providers as a local calls) Tollfree Numbers are available for your service from 9.00 AM to 6.00 PM Monday to Saturday except public holidays. You may also reach the support call center from non-BSNL/MTNL landline numbers by dialing 011-26383170, however such calls will not be toll free. The call agents will help the customers to resolve the problems telephonically. If the call can not be closed with the telephonic help, the call center will provide a call ticket to the customer and a service engineer from the nearest service center will attend the call as onsite and will diagnose the notebook and resolve the problem. For warranty terms and conditions please visit the following website http://www.acer.co.in/support/service_policies.asp and any clarification please feel free to contact at Chennai branch office support at 044 24713455 / 24714955. |